KUMA CONNECT Range - Product Help

Introducing the KUMA CONNECT Range -
4G Router and External Antennas to suit every situation

3G/4G Dual Network Connectivity Issues

You might find that using 4G and 3G which are completely separate technologies in the same area may cause your KUMA CONNECT device to jump between networks resulting in a slower bandwidth and a
slower download speed.

We have made a tutorial video to assist you in fixing this problem if ever you're experiencing this issue.

Quick Overview:

Sometimes, it may be more useful to switch to 3G in the case of the presence of 3G & 4G. You can do that by:
  1. Simply logging into the backend of the router using 192.168.188.1
  2. Navigate to the 4G settings page
  3. Selecting WCDMA Only. This locks the device onto 3G.
  4. Click Apply
  5. Wait for the saving changes screen to finish
  6. Go down to Device Management
  7. Reboot the device.
You'll then find that your KUMA CONNECT is locked onto 3G which may well result in a faster download speed if you've got a good 3G signal and a very very weak 4G signal which often happens in rural areas.
 

How to add SIM card APN network settings to KUMA CONNECT range

We have made a tutorial video to assist you in adding the SIM card APN network settings to KUMA CONNECT devices.